Safety Tips

Meeting new people to play tennis and pickleball is great, but you should always be careful when meeting up with someone you don’t know. Always keep your safety in mind, whether you are exchanging messages or actually meeting in person. Here are some things that you can do to help yourself say safe. These general suggestions cannot cover all possible situations that might arise, however, and in any particular situation you should always be guided by your best judgment.

Safety Online

Protect Your Personal Information

Never share personal information - such as your home or work address, social security number, financial information, information about your family, or details about your job or daily routine - with anyone you don’t know.

Stay on the Site

Keep conversations with people you meet on the Bounce site on the site until you know someone well. People with bad intentions sometimes suggest immediately moving conversions off the site to texts, email, or phone.

Report Bad Behavior to Us

If someone engages in inappropriate, offensive or suspicious behavior, we want to know about it. Report anyone that violates our Terms of Use to us. Here are some examples of violations:

  • Offensive messages
  • Harassment, threats, bullying or intimidation
  • Requests for money
  • Fraud or deceit (including fraudulent profiles or impersonation)
  • Attempts to sell products or services
  • Illegal activities
  • Use of the site by an underage person

You can report any such violations or any other concerns about the other person’s behavior to us at [email protected].

Protect Your Account

Pick a strong password, protect it and change it regularly. Bounce will never send you an email or call you asking for your username or password. If you receive an email or call asking for your username or password or other information about your account, report it to us immediately at [email protected].

Safety When You Meet to Play Tennis or Pickleball

Get to Know the Other Person before Meeting

Get to know the other person before agreeing to meet. Don’t be afraid to ask questions and don’t meet the person if you don’t like the answers. Use your judgment - if something feels wrong, cancel the meet-up and report the matter to us at [email protected].

Don’t Let the Other Person Drive You to Your Meet-up

You should drive yourself or take public transportation to your meet-up. Be wary if someone offers to pick you up and drive you.

Meet in Public and Stay in Public

Always meet in a public place — never at your home, the other person’s home or any other private location.

Bring Your Cell Phone

Make sure that you have your cell phone with you and make sure that it is fully charged.

Tell Someone About Your Plans

Tell a friend or family member about your meet-up plans, including where you’re going and when you expect to be home.

Don’t Leave Personal Items Unattended

Keep your phone, wallet, purse and anything containing personal information on you or in sight at all times. Make sure that your cell phone is locked.

If You Feel Uncomfortable, Leave

It’s okay to end your match early and leave if the other person is using offensive or harassing language or is acting in a threatening manner or even if something just doesn’t feel right. The reason doesn’t matter. You can report any concerns about the other person’s behavior to us at [email protected].